PRIVACY POLICY

Last updated: October 2026

Heart N Soul Farm (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our website, you agree to the terms below.

Information We Collect

Information you provide directly

We may collect:

  • Name

  • Email address

  • Order details

  • Messages sent through our contact form

  • Information shared during checkout or customer support

Information collected automatically

We may collect:

  • IP address

  • Browser type

  • Pages visited

  • Time spent on the site

  • Basic analytics data

We do not collect sensitive personal information.

How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Respond to inquiries

  • Improve our website and offerings

  • Maintain website functionality and security

We do not sell, trade, or share your information for marketing purposes. We do not believe in selling personal information — ever.

Email & Form Submissions

If you submit a form or join our email list:

  • Your information is stored securely through our email provider

  • You can unsubscribe at any time

  • We never share or sell your email address

Cookies & Analytics

We use cookies and analytics tools to understand how visitors use our site. This may include:

  • Page views

  • Traffic sources

  • Device/browser information

You can disable cookies in your browser settings at any time.

Third‑Party Services

We may use third‑party tools to support our website, such as:

  • Payment processors

  • Email marketing platforms

  • Analytics tools

These services have their own privacy policies.

How We Protect Your Information

We take reasonable steps to protect your information, including:

  • Secure website hosting

  • Encrypted form submissions

  • Limited access to personal data

However, no method of transmission over the internet is 100% secure.

Your Rights

You may request to:

  • Access the personal information we have about you

  • Update or correct your information

  • Ask us to delete your information

To make a request, contact us at the email below.

Children’s Privacy

This website is not intended for children under 13, and we do not knowingly collect information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date will reflect the most recent version.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact: Heart N Soul Farm Email: info@heartnsoulfarm.com